Privacy Policy

Last updated:

Vorxyrelmrizao ("we," "us," or "our") operates the website vorxyrelmrizao.world and sells handcrafted scented candles and custom candle products from Manitou Springs, Colorado. This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard your information when you visit our website, place orders for our scented candles, request custom candle services, sign up for communications, or otherwise interact with us. We are committed to protecting your privacy and handling your data in an open and secure manner. Please read this policy carefully. By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

Scope and Applicability

This Privacy Policy applies to all information collected through our website vorxyrelmrizao.world, as well as any related applications, contact forms, email, telephone, mail, or other channels through which you communicate with us in connection with our scented candle and custom candle business. It applies to visitors to our website, customers who purchase our products, individuals who request quotes or custom orders, and anyone who submits inquiries or subscribes to our updates. This policy does not apply to information collected by third-party websites, services, or applications that may link to or from our site; those are governed by their own privacy policies.

Information We Collect

We collect information in several ways: directly from you when you provide it, automatically when you use our website, and in some cases from third parties who assist us in providing services. The types of information we may collect are described below.

Information You Provide Directly

When you place an order for our scented candles or custom candle products, request a quote, fill out our contact form, subscribe to updates, or otherwise communicate with us, we may collect: your full name; email address; postal address, including street address, city, state, and ZIP code; telephone number; payment information (such as card type, last four digits, and billing address; full payment details are typically processed by our secure payment service providers and may not be stored by us); order details, including the products you have selected, quantities, scent preferences, and any special instructions; for custom orders, we may also collect event dates, gift message text, packaging preferences, and other specifications you provide; and the content of any messages, feedback, or correspondence you send us. We do not require you to create an account to place an order or contact us; however, the information you provide is necessary to process orders and respond to your requests.

Information Collected Automatically

When you access or use our website, we and our service providers may automatically collect certain information about your device and your use of the site. This may include: your IP address and general geographic location; the type of device you use (e.g., computer, tablet, or smartphone); your operating system and browser type and version; the pages you visit on our site, the time and date of your visits, and the time you spend on particular pages; referring URLs (the site or link that brought you to our website); and other technical and usage data that helps us understand how visitors use our site. We use this information to improve our website, troubleshoot technical issues, analyze trends, and better tailor our content and offerings to visitors interested in our scented candles and custom candle services. For more detail on the technologies we use, such as cookies, please see our Cookies Policy.

How We Use Your Information

We use the information we collect for the following purposes, in each case to the extent permitted by applicable law and in accordance with this policy.

• Order processing and fulfillment. We use your name, address, contact details, and order information to process, fulfill, and ship your orders for scented candles and custom candles; to send you order confirmations and shipping notifications; and to handle any follow-up questions about your order.
• Customer service. We use your contact information and the content of your messages to respond to your inquiries, provide information about our products (including scent descriptions, ingredients, and burn times), assist with returns or issues in accordance with our Return Policy, and otherwise support your experience as a customer.
• Custom orders. We use the details you provide for custom candle requests (e.g., fragrance choices, quantities, event dates, packaging) to create and deliver your custom order and to communicate with you about timelines and fulfillment.
• Marketing and communications. If you have opted in to receive updates, we may use your email address to send you information about new scents, seasonal collections, promotions, or other news about Vorxyrelmrizao. You may unsubscribe at any time using the link in our emails or by contacting us.
• Website and service improvement. We use automatically collected data and, where applicable, feedback you provide to improve our website design, content, and functionality; to understand which products and pages are most popular; and to enhance our product range and customer service.
• Legal and security. We may use your information to comply with applicable laws, regulations, legal process, or governmental requests; to enforce our Terms of Use; to protect the rights, property, or safety of Vorxyrelmrizao, our customers, or others; and to detect, prevent, or address fraud, security, or technical issues.

We do not sell your personal information to third parties for their marketing purposes. We may share your information only as described in the "Disclosure of Your Information" section below.

Legal Basis for Processing (Where Applicable)

Where required by law (for example, in certain jurisdictions outside the United States), we process your personal data on the basis of: your consent, where you have given it (e.g., for marketing emails or cookie preferences); the performance of a contract (e.g., to fulfill your order); our legitimate interests (e.g., to improve our website, prevent fraud, and communicate with you about your order); and compliance with legal obligations. You may have the right to withdraw consent or object to certain processing; see "Your Rights" below.

Disclosure of Your Information

We may share your personal information in the following circumstances.

• Service providers. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping and delivery, email delivery, website hosting, and analytics. These providers are contractually obligated to use your information only to provide services to us and to protect it in accordance with applicable data protection laws.
• Legal requirements. We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to comply with the law, protect our rights or property, or protect the safety of our customers or the public.
• Business transfers. In the event of a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
• With your consent. We may share your information for other purposes with your explicit consent.

We do not rent, sell, or trade your personal information to third parties for their own marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal, accounting, or reporting obligations. For example: order and transaction records are typically retained for a period of years as required by tax and consumer protection laws; contact form submissions and correspondence may be retained for a reasonable period to address follow-up questions and improve our service; marketing preferences are retained until you unsubscribe or ask us to delete your data; and automatically collected data (such as logs) may be retained for a limited period for security and analytics purposes. When data is no longer needed for these purposes, we securely delete or anonymize it so that it can no longer be associated with you. You may request deletion of your personal information subject to applicable law and our need to retain certain data for legal or operational reasons.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include:

• Access. The right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format where feasible.
• Correction. The right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion. The right to request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain it by law or for the establishment, exercise, or defense of legal claims).
• Objection and restriction. The right to object to certain processing of your personal information or to request that we restrict such processing in certain circumstances.
• Data portability. Where applicable, the right to receive your personal information in a portable format and to transmit it to another controller.
• Withdraw consent. Where we rely on your consent to process your data (e.g., for marketing), the right to withdraw that consent at any time.
• Complaint. The right to lodge a complaint with a supervisory authority in your country or region if you believe our processing of your data violates applicable law.

To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before processing your request. In some jurisdictions, you may also have the right to opt out of the "sale" or "sharing" of your personal information; we do not sell or share your personal information for cross-context behavioral advertising as those terms are defined under applicable law.

Security

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: secure transmission of data (e.g., using encryption where appropriate) when you submit information through our website; limiting access to personal information to those employees and service providers who need it to perform their functions; and maintaining policies and procedures for the secure handling of data. Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of any account credentials you use and for restricting access to your device. We encourage you to contact us only through our official channels and to report any suspected security incident to us promptly.

International Transfers

Our business is based in the United States, and your information may be processed and stored in the United States or in other countries where our service providers operate. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or elsewhere, where data protection laws may differ from those in your jurisdiction. By using our website or providing your information to us, you consent to such transfer and processing. Where required by law, we implement appropriate safeguards (such as standard contractual clauses) for transfers of personal data from your jurisdiction to the United States or other countries.

Children

Our website and services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

Third-Party Links

Our website may contain links to third-party websites or services (for example, mapping services that show our location). We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Vorxyrelmrizao through our own website and communications.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will post the updated policy on this page and update the "Last updated" date at the top. If we make material changes that affect how we use your personal information, we may also notify you by email or by a prominent notice on our website, where required by law. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact

For questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information in connection with our scented candles and custom candle products, please contact us:

Vorxyrelmrizao
949 Manitou Ave
Manitou Springs, CO 80829
United States

You may also reach us via our contact form on this website. We will respond to your inquiry as soon as reasonably practicable.